Privacy Policy

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Privacy and Cookie Policy

(In compliance with GDPR)

Introduction

Your privacy and the protection of your personal data are of the utmost importance to Effigear.
When processing your data, we strictly comply with the applicable data protection regulations. This means that we:

  • - Clearly specify our purposes for data collection.

  • - Limit data collection to only what is necessary.

  • - Request your consent when required.

  • - Implement appropriate security measures.

  • - Respect your rights of access, correction, and deletion.

Effigear is responsible for all data processing described below.

Personal Data Collected

We may collect the following information:

  • - Identity: first name, last name, gender, date of birth/age.

  • - Contact details: address, phone number, email.

  • - Orders: product details, payment information, billing address, IP address.

  • - Website and app usage data.

  • - Messages sent (questions, requests, complaints, ideas, etc.).

  • - Job applications: CV and cover letter.

Order Processing

For product delivery and follow-up, we use your identity, address, contact details, and payment information.
These may be shared with:

  • - Payment service providers.

  • - Delivery services.

  • - IT service providers.

Your data is retained in accordance with our legal and tax obligations.

Data Retention Periods

- Orders: until completion + legal/tax deadlines.

- Warranty: duration of coverage.

- Messages (email or social media): until your request is fully resolved.

- Job applications: 6 weeks after the procedure (or 1 year with consent).

- Customer surveys: anonymized as early as possible.

Cookies

What is a Cookie?

A small file stored on your device (PC, tablet, smartphone) during your visit to our website.

Types of Cookies Used

  • - Technical and functional cookies: ensure proper functioning of the website (shopping cart, preferences).

  • - Analytics cookies (Google Analytics): collect statistics and improve website performance.

  • - Advertising cookies (Google DoubleClick, Facebook Audience): improve the relevance of ads.

Consent

Advertising and tracking cookies are only installed with your consent.

Disabling / Deleting Cookies

You can manage or delete cookies through your browser settings. Please note that disabling cookies may limit some website features.

Security

We implement strict security measures:

  • - SSL secure connection for encrypted data transfers.

  • - Logging of all personal data requests.

  • - Restricted access to authorized staff only.

Your Rights

You may at any time:

  • - Request information about the data we hold.

  • - Verify, correct, or delete your personal data.

  • - Withdraw your consent.

  • - Object to certain uses of your data.

To exercise your rights, proof of identity may be required.

Complaints

If you are not satisfied with our assistance, you have the right to file a complaint with the CNIL (French Data Protection Authority).

Contact

POLE MOBILITE SASU

25 rue Emile Vandame, 59350 Saint Andre Lez Lille